Resume

Experience

Senior Technical Program Manager

Modernized enterprise infrastructure by defining the technical strategy to migrate legacy Ping Identity systems to a scalable Azure AKS environment, accelerating enterprise cloud adoption.
Led secure program delivery by orchestrating three strategic cross-portfolio initiatives through coordination of engineering and security teams, ensuring strict adherence to Zero Trust and compliance requirements.
Built operational resilience by driving the rollout of AI-based observability tools such as Dynatrace and Splunk, along with Chaos Engineering practices, to strengthen SRE maturity, reduce downtime, and protect business continuity.
Strengthened IT governance by partnering with executive stakeholders to align technology deliverables with business priorities and implementing governance practices that improved oversight, delivery discipline, and risk management.

Fiserv

Director of Technology

Transformed enterprise systems by leading the technical direction for modernizing legacy products into scalable, cloud-native AWS microservices, improving operational agility and enabling faster future development.
Drove strategic execution by partnering with executive stakeholders to define the technology roadmap, convert market requirements into actionable program milestones, and ensure consistent delivery across engineering teams.
Elevated delivery standards by improving engineering quality and delivery outcomes by 25% through strong governance, early risk identification, and a culture of disciplined execution.

Sentai AI

Project Lead

Sonata Software

Process Optimization & Value Realization (The "Win"): Diagnosed a critical inefficiency in backend job monitoring and engineered an automated solution to streamline incident management. Impact: Successfully reduced incident response time by 87% (from 4 hours to 30 minutes), significantly improving SLA compliance and operational throughput.
Complex Solution Delivery: Led a 15-member engineering team in the end-to-end delivery of scalable Microservices and mobile solutions (React Native, C#/.NET). Impact: Orchestrated cross-functional efforts to ensure technical deliverables aligned with client business requirements and timelines.
Executive Reporting & Risk Strategy: Implemented data-driven project governance, utilizing burn charts and detailed risk assessments to provide visibility to leadership. Impact: Enabled data-driven decision-making for stakeholders, proactively identifying delivery risks and defining mitigation paths to ensure project success.

Technical Lead

Wipro Limited

RFP & Solution Design: Collaborated with architects to define secure, high-availability environments and actively contributed to Request for Proposal (RFP) responses, defining KPAs and SLAs for service delivery.
Azure Enterprise Delivery: Delivered data-driven enterprise applications using Azure services, ensuring robust high-level and low-level designs.

Technical Lead

Mindtree

Legacy Modernization: Led the migration of legacy web forms to modern C#/.NET MVC architectures, significantly improving maintainability and system performance.
Efficiency Optimization: Designed CI/CD pipelines and utilized User Story Mapping to reduce project cycle times by 20%, accelerating time-to-market for key deliverables.

IT Director

Project Management

Solution Architecture

Product Engineering Management

Product Developement

Team Management