GUGAN ILANCHEZHIYAN
Resume
Experience
2024 - Present
Senior Engineering Manager
-
Cloud Platform Modernization: Architected and led the technical strategy migrating multi-tier legacy banking platforms to Azure Kubernetes Service (AKS), cutting cloud compute costs by 22% while scaling throughput.
-
Enterprise AI Delivery: Spearheaded 3 strategic AI/GenAI programs utilizing Google Cloud Vertex AI to operationalize intelligent transaction categorization and agentic workflows across core banking modules.
-
Site Reliability & Chaos Engineering: Established an advanced SRE and observability framework (Dynatrace, Splunk) combined with Chaos Engineering drills, driving MTBF improvement and safeguarding 99.98% platform reliability.
-
Executive Engineering Governance: Partnered with VP/C-suite leadership to align sprint velocity with organizational milestones, deploying technical risk management frameworks across multi-squad teams.
Fiserv
2022 - 2023
Engineering Manager
-
AI-Powered Product Development: Led a multi-disciplinary software engineering organization building an intelligent elderly care IoT platform, driving product architecture from inception through scale.
-
Serverless & Bedrock Architecture: Designed event-driven AWS cloud microservices using C# .NET, React, Amazon Bedrock, and SageMaker models to handle real-time sensor ingestion and proactive care notifications.
-
Delivery Rigor & Code Quality: Instituted rigorous automated testing suites,CI/CD pipelines, and trunk-based development that elevated code release velocity by 30% and improved production stability by 25%.
-
Cross-Portfolio Mentorship: Scaled and mentored an engineering team of 18+ software and QA engineers, instituting clear career progression matrices and engineering KPIs.
Sentai AI
2021 - 2022
Engineering Project Lead
-
Team Scale & Delivery: Managed and mentored a 15-member distributed engineering team delivering cloud-native microservices and mission-critical React Native mobile products for international retail and travel clients.
-
Operational Automation & Reliability: Architected automated root-cause isolation and intelligent alerting workflows that strengthened system resilience, dramatically improving SLA compliance and core platform uptime.
-
Governance & Engineering Visibility: Implemented real-time sprint burndown telemetry, automated code quality gates, and proactive risk matrices, elevating delivery predictability and engineering team morale.
-
Modernization: Championed containerization of on-prem services into Dockerized deployments, establishing standard CI/CD deployment pipelines on Azure DevOps.
Sonata Software
2020 - 2021
Technical Lead
Wipro Limited
-
RFP & Solution Design: Collaborated with architects to define secure, high-availability environments and actively contributed to Request for Proposal (RFP) responses, defining KPAs and SLAs for service delivery.
-
Azure Enterprise Delivery: Delivered data-driven enterprise applications using Azure services, ensuring robust high-level and low-level designs.
2015 - 2020
Technical Lead
Mindtree
-
Legacy Modernization: Led the migration of legacy web forms to modern C#/.NET MVC architectures, significantly improving maintainability and system performance.
-
Efficiency Optimization: Designed CI/CD pipelines and utilized User Story Mapping to reduce project cycle times by 20%, accelerating time-to-market for key deliverables.
Professional skillset
IT Director
Project Management
Solution Architecture
Product Engineering Management
Product Developement
Team Management